Returns & Exchanges

• Purchases made during any ongoing sale or promotional offer are not eligible for return or exchange.
• For exchange requests, please inform us within 48 hours of receiving the product.
• Only unused, unworn, and unwashed products are eligible for exchange.

Shipping & Returns

• Customers are responsible for return shipping costs; shipping charges are non-refundable.
• In case of damaged or defective items, please email us within 7 days of receiving the product. Our team will assess the issue and process an exchange (refunds are not available).

Order Cancellation Policy

• Cancellations are accepted only if requested immediately after placing the order.
• Orders that have already been processed for shipping cannot be canceled.
• Cancellation requests for perishable items (e.g., flowers, eatables) are not accepted. However, a replacement can be arranged if the delivered product is damaged.

Product Quality Concerns

• If the product does not match the website images or expectations, you must contact our Customer Service within 24 hours of receiving the item.
• Our team will review your complaint and take appropriate action.